3 Simple Steps to Ensure Your Lesson Sticks
Provide more access and faster uptick with a framework borrowed from teachers
There’s a simple framework to ensure your folks learn faster
Borrowed from our nation’s best and brightest (teachers, of course), the “See It / Name It / Do It” framework is a phenomenal way to ensure that the adults you’re managing gain skill quickly and feel comfortable executing with minimal handholding. It’s a straightforward three-step process that, while requiring a bit of up-front legwork, will pay off in the form of more folks able to do more work.
Step 1 - See It
By nature of your role as leader, you likely have some skills that the folks on your team don't - yet. Your job is to build that skill quickly and the best way to do that is to model what it looks like to do the work well. This is as impactful as it is for planning a lesson as for prepping to run a meeting or writing an impactful email. SHOW your people what you want from them (what) and the steps to complete the task (how.) Depending on the skill and will of your team, this may be a one-time process, or it may need to be replicated in different contexts for newer-to-the-work folks.
Step 2 - Name It
Once you've modeled something, it's important to articulate how this is different than the way they have been doing the skill previously. Look at your artifact versus theirs and ask, "What's different about these?" This is great for reviewing documents in particular, such as reports, emails, or training manuels. If they haven't done the task at hand before, ask probing questions to get at the most important information, like, "What are you noticing that you need to replicate?" or, “What are you thinking will be your steps in recreating this process solo?”
Step 3 - Do It
This step could be alternatively named as “they do it,” because - now that you've modeled and discussed the gap (or potential gap) - it's time to let them try their hand at the work themselves…with your guidance of course. This step of having them actually engaging in the task for upcoming work is crucial to ensure the learning is sticky, and thus replicated. It’s also a chance to give them actionable feedback in the moment so that they don’t inadvertently “practice wrong.” Ensure your feedback in this moment is concrete and bite-sized.
That’s it! It’s simple and it works
If you’re interested in learning more about how we take concepts such as these and wrap them into workshops that work for adults, reach out to schedule a free consultation call!
